Tokio Jug

Items may be returned or exchanged within 14 days from the date of purchase. Items must be in new condition, unused, unwashed and in their original packaging. Sale or discounted items are not eligible for returns unless specifically mentioned.

View full return and exchange policy here.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

View full shipping policy here.